Common questions. Straight answers.

Quick Tow Atlanta does not set or publish the independent operator's rates. Give the line your vehicle, pickup location, destination and access details; the operator confirms the price and what it covers before dispatch.

The line takes calls 24/7. Ask what the call costs when you ring, including any after-hours charge, and you will have the number before the truck rolls.

Payment methods are set by the independent operator. Ask which methods are accepted when the operator confirms the quote, before dispatch.

Coverage and dispatch rules depend on your policy or membership. Contact your insurer or motor club to confirm benefits and whether it must arrange the service; if you call Quick Tow directly, ask the operator what documentation is available before dispatch.

Arrival depends on your exact location and an independent operator's availability. Give the line your address, nearest exit or pin location, then ask the operator for an arrival window when the job is confirmed.

We cover Metro Atlanta across five counties: the core sides and districts of the city itself, North Fulton from Sandy Springs out to Alpharetta and Johns Creek, the DeKalb east side and the Buford Highway corridor through Chamblee and Doraville, Cobb and the northwest from Marietta to Kennesaw, the Gwinnett northeast through Lawrenceville and Duluth, and the south metro and the airport in Clayton. All of it is in Georgia. Tell us the nearest exit, cross street or pin location and we match you with an operator who works that area.

Yes. The Downtown Connector, the I-285 Perimeter, Spaghetti Junction where I-285 meets I-85, GA-400, I-20, I-75 and I-85. GDOT runs the HERO incident-response patrol on the metro freeways, and those crews clear hazards and restore traffic flow rather than towing you. If police are on scene the officer decides who tows and where it goes; inside the City of Atlanta that means an APD contract wrecker and a City impound, and in a county it means that county's own impound.

Those communities are within the service area. Pin-drop your location or give the nearest exit, cross street or mile marker, describe the vehicle and problem, and let the operator confirm availability and equipment for the job.

The correct method depends on the vehicle manufacturer's towing instructions, drivetrain, clearance and whether its wheels roll freely. Give the operator the year, make, model and condition, and check the towing section of the owner's manual before the method is confirmed.

Call with the exact year, make, model, battery state and whether the vehicle can enter its transport or tow mode. The matched operator must confirm the equipment and follow that vehicle's manufacturer instructions before dispatch.

The line accepts motorcycle and RV requests. Give the bike, scooter, trike, motorhome or trailer type, its condition and location; the independent operator confirms whether suitable equipment is available before dispatch.

Call with the pickup, destination, vehicle condition and access at both ends. An independent operator confirms whether the route and schedule are available and quotes the job before dispatch.

Call with the vehicle year, make and model and describe what happens when you try to start it. The operator confirms whether jump-start service is appropriate and what equipment is available; a shop should diagnose a battery, alternator or starter fault.

Call with your location, vehicle and whether you have an inflated spare, jack and locking-lug key. The operator confirms the available service. On an active freeway shoulder, stay belted with hazards on and follow law-enforcement or GDOT instructions.

Call with the exact fuel type and location. The independent operator confirms whether delivery is available, the quantity and the full quote before dispatch.

Call with the vehicle year, make and model and explain whether the key is locked inside, lost or damaged. The operator confirms whether lockout service is suitable or whether you need an automotive locksmith or dealer.

Coverage depends on your policy and the circumstances. Contact your insurer to confirm benefits, required dispatch steps and documentation; ask the independent operator what receipt or job details it provides.

If law enforcement orders the tow, the officer controls the removal and destination; inside the City of Atlanta that can mean an APD contract wrecker and a City impound, while a county uses its own impound process. If the vehicle is released or the tow is not police-ordered, call the line for an operator-confirmed quote.

For a tow you request, give the preferred destination when you call and have the operator confirm it before dispatch. A police-ordered tow follows the destination selected by the agency, and a receiving shop may have its own hours or intake rules.

Yes, and Georgia is precise about this, so it is worth getting right. A non-consensual tow from private property is governed by O.C.G.A. 44-1-13 and Georgia DPS rules, and it may only be performed by an operator holding a DPS non-consensual towing permit under a written contract with the property owner. We are not that permit holder and we do not pretend to be. What we do is connect property managers, HOAs and retail landlords with permitted operators, and help them get the signage right: posted conspicuously within 50 feet of each lot entrance, at least 12 by 18 inches with lettering at least three-quarters of an inch, stating the tow company name, the retrieval address, the cost of recovery and the accepted payment methods. There is no storage fee for the first 24 hours, and automatically watching a lot to trigger tows is unlawful, with a $1,000 fine.

First work out who towed it, because the answer differs by jurisdiction. If a private property had it towed, ask the police in that jurisdiction where it went and photograph the lot signs. Under Georgia DPS Tariff No. 5 the state caps a non-consensual tow at $228 with no storage charge for the first 24 hours and up to $33 a day after that. The City of Atlanta caps the tow itself at $125 with no first-day storage. DeKalb County releases from its lot at 2158 Tucker Industrial Road in Tucker, with a $125 impound fee plus $15 a day. Fulton County releases vehicles from the Sheriff and Marshal admin office at 185 Central Avenue SW downtown, not from the tow yard.